The short version
- Five emails cover most of working life: decline, reschedule, ask, follow up, apologise.
- Three sentences each. The answer first, one line of reason, one line about what happens next.
- "I hope this email finds you well" finds nobody well. Cut it.
Do this today
Open your drafts. Find the one you have been avoiding for three days. Write it in three sentences and send it before you close the laptop.
